Policies

Payments

A 50% deposit is required before any design project begins. Orders under €150 or last-minute requests must be paid in full upfront.

For custom invoices, payment must be completed by the due date in order to maintain the agreed pricing. Work will begin once payment has been received.

Drafts & Revisions

All drafts are for review purposes only and remain the property of Arête Creative Studio. They may not be used, copied, or altered in any way.

Projects include up to three revisions. Website or larger projects include up to four revisions. Additional revisions are charged at €15 each.

Clients must respond to draft feedback within 72 hours. Delays may result in your project being moved back into the schedule.

Restart Fee

If a project is inactive for more than 7 business days, a restart fee of €40 will apply. This ensures continuity and allows us to reallocate time to your project.

Refund Policy

Due to the nature of creative services, refunds are not provided once work has begun.

Once payment is made, design time has been allocated and the project will be completed within the agreed timeframe.

Privacy & Data

Your personal information is used solely to deliver services, process payments, and communicate regarding your project.

We may also use your information for marketing communication, service improvements, and security purposes such as fraud prevention.

Your data is handled responsibly and will never be shared unnecessarily.